FAQ

Cost of lunch and or snacks will be at your own expense, but we will be happy to make the reservation for you or pick up snacks prior to pick up.

All prices include a bottle of water and wine tasting fees.

Yes, we do lots beside wine tours including family tours, skiing, and zip lining. Please contact us for more info on our other tours.

Yes, we sure do. We provide gift cards in $25, $50, $100, $150, and up to $200.

Yes they can, but only on Family Tours. Wine tours are not for anyone under 19 years of age.

Yes you can, we just need 5 days advance notice. Contact us to customize your tour.

No, as it is the law in BC that there is no open alcohol in the vehicle.

We can pick up at your place of stay, hotel, or house and offer door to door service. There is an extra fee for pick up outside of Kelowna or West Kelowna.

We accept cash, Visa, MC, Amex, debit, and e-transfers.
No cheques
Gratuities are not included in price. Please consider tipping on total tour cost then the balance . Gratuities are anywhere from 15% to 25%.
For groups of 4 or more a 15% gratuity will be add to the bill

No pets allowed unless they are service pets with a permit.

Suburban luxury SUV, just like what you see in the movies
Passenger Van that seats up to 14 people 

Cancellations Update: Due to covid and the risk of fires we do require a non-refundable 50% deposit which will be turned into a gift certificate or store credit and can be transferred to another person.

To make sure that you and your group have the best experience, Upper End Tours requests a 50% deposit to confirm your reservation.

Bachelorettes are a blast!!! We do our best to accommodate the party. Please keep in mind if wine tours are on the agenda that they do require a minimum standard of dress. Please save the feather boas and crazy hats for after the tours!